Job Description

Accounts Receivable Specialist
Job ID: 288361
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Controller's Division Missions are: Account for all financial resources and provide advice to administrators, faculty, and students to support the University's overall mission of instruction, research, and healthcare services; Manage the investment of all University funds to ensure maximization return on investments; Receive and deposit all funds due to the University in a timely manner; Ensure compliance with both internal and external regulations, policies and procedures; Maintain and process the University payroll, accounts payable, and travel disbursements efficiently, accurately, and timely; Prepare financial and statistical information to the University management, federal and state agencies, and other interested parties; Maintain the University's accounting and financial reporting systems.
Job Summary
This position reports to the Student Accounts Manager.
Provide superior customer service to internal and external customers. Customer service includes but is not limited to:
Successfully communicating and listening to information, answering questions via phone, email and in person. Assist students with account related questions.
Receipt incoming payments for students and departmental accounts. Manage petty cash fund. Reconcile receipt transactions and scan transactional documentation daily.
Assist with Public Safety pickup of daily cash deposits and departmental deposit drop-offs.
Process student account hold placements/releases daily.
Manage departmental petty cash/change request orders and maintain the AU Business Office petty cash.
Backup/collaborate with the Accounts Receivable Analysts with managing required fund receipting processes.
Other duties as assigned/needed to ensure ongoing business continuity.
All positions must adhere to institutional, state, and federal policies and procedures to ensure all guidelines are met, and compliance is achieved.
Responsibilities
The responsibilities include, but are not limited to:
Provide superior customer service to internal and external customers. Customer service includes but is not limited to:

• Successfully communicating and listening to information, answering questions via phone, email and in person.
• Assist students with account related questions.
• Manage the Business Office email account.

Receipt incoming payments for students and departmental accounts.
Prepare daily closing procedure to include closing out daily session in TouchNet, preparation of the Cashier Recap Report and maintain petty cash count spreadsheet.
Scan Cashier Recap Report into Document Manager.
Process paper checks on Truist Online deposit system.
Process student account hold placements for past due balances and releases for paid balances daily.
Assist with Public Safety pickup of daily cash deposits/petty cash change orders and departmental deposit drop-offs.
Manage departmental petty cash/change request orders and maintain the AU Business Office petty cash and related spreadsheet.
Request change from bank as needed. Process IDRs for deposit supplies for all AU departments.
Backup/collaborate with the Accounts Receivable Analysts with managing required fund receipting processes.
Assist Student Accounts Manager and other areas of the Business Office with other duties as assigned.
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited college or university OR Associate's degree from an accredited college or university with 2 years of related experience OR a High School diploma or GED from a recognized state or federal accredited organization is required plus 4 years of accounting financial support experience. Position requires a credit check based on cash handling.
Knowledge, Skills, & Abilities
ABILITIES
Ability to complete tasks accurately and efficiently. Ability to handle cash and other forms of money and balance deposits.
SKILLS
Excellent customer service skills. Considerable working knowledge of policies, rules and regulations of the Institution as it applies to student accounts/accounts receivable. Strong interpersonal skills to maintain effective working relationships with departmental staff.
Shift/Salary/Benefits
Shift: Days/M-F
Pay Band: 6
Salary Minimum: $18.85/hour - $20.53/hour
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 7/31/25 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Credit Check
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=288361&PostingSeq=1
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