Manager, Facilities Zone Operations
Job ID: 284577
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
Providing the highest level of quality service in a responsive and efficient manner to the entire university community while creating and caring for a physical environment in which those who seek knowledge, enlightenment and well-being enjoy successful, productive, and fulfilled lives. Facilities Services Division provides quality customer service by maintaining a safe, healthy, and aesthetically pleasing environment in which students, faculty, and staff can function and accomplish their educational objectives and by supporting a patient care culture that continuously improves. Facilities Services' responsibilities include Interior and Exterior Facilities Support, Construction, Space Management, and Environmental Services.
Job Summary
Reporting to the Director, Facilities Operations, this position provides primary leadership and direction to Augusta University Operations staff that are assigned to a zone. The buildings served by this zone are required to be available for occupancy continuously throughout the year. The Manager is responsible for providing timely management of routine maintenance activities and responds to critical outages and failures of equipment and systems as well as overseeing a robust Preventative Maintenance program. This position is responsible for leading and managing a maintenance workforce of skilled trade personnel assigned to the zone. Responsibilities include executing preventative maintenance tasks and routine Work Orders to correct and repair building deficiencies and problems as required to keep university facilities at peak operational readiness.
Responsibilities
The duties include, but are not limited to:
Leadership
Provides leadership and direction to approximately 18 University operations skilled trades staff ensuring work is performed at a safe level and staff assignments are communicated in a clear manner.
Manages, leads, and supervises multi-trade corrective maintenance technicians for the effective and efficient completion of all corrective and preventative maintenance work requirements within AU.
Oversees work assignments to meet organizational goals and expected deadlines in support of AU academic mission.
Manages assigned staff and leads recruitment efforts of vacant positions including reviewing resumes, participating in interviews, and conducting performance evaluations. Assists with resolving employee relations issues.
Responsible for all work performed by zone staff and contractors involved in repairs of building infrastructure components. Ensures the work is completed in a safe, timely manner and in compliance with appropriate regulatory agencies.
Meets and communicates regularly with AU staff and other stakeholders to understand facility needs ensuring support can be provided. Ensures quality and timely responsiveness of assigned maintenance activities, including after-hours response to emergency calls.
Develops, implements and leads maintenance improvement initiatives.
Tracts and monitors the operating budgets meets expectations related to finding cost-effective approaches to completing work and procuring materials, tools, and services.
Collects and disseminates data related to efficiency and effectiveness creating performance metrics used in managerial decision-making efforts. Establishes operational, benchmark, and performance metrics and assists staff in utilizing metrics to measure effectiveness, efficiency, and guide managerial decisions.
Participates in committees and individual meetings with academic and administrative units of the university as needed.

Work Management
Leads efforts to maximize the utilization of existing Computerized Maintenance Management System (CMMS). Develops and implements procedures to collect data related to Work Order management and tracking efforts.
Provides regular reports to leadership related to productivity and efficiency.
Trains staff using the CMMS to perform and manage day-to-day job duties related to Work Orders.
Reviews and provides comments on proposed designs for new construction and renovation projects in collaboration with Facilities' Planning Design & Construction.
Responsible for ensuring timely and accurate data is maintained in the CMMS to provide proper reporting for stakeholders and senior leadership within Facilities and the university. Investigates and responds to stakeholder inquiries, complaints, and other issues to meet and satisfy stakeholder needs. Tracks status of work accomplishments, analyzes data, prepares reports and recommendations in support of increasingly higher levels of performance and productivity.
Coordinates communications and activities among Operations Zones, other Facilities departments, outside contractors, and stakeholders to maintain awareness of activities, maximize efficiencies, answer questions, and resolve issues.
Develops and maintains training materials, procedures, and operating instructions for safe, accurate, and quality work performance and updates on maintenance/repair status.
Directs response to inclement weather events that create damage to university facilities.
Provides oversight and direction to contractors and vendors providing materials and services to maintenance operations.
Monitors and controls costs of labor and materials to provide a high level of maintenance support.
Monitors and manage inventories of parts, tools, and supporting items needed to provide the expected level of maintenance support while maintaining tools and equipment in good working condition.

Communications
Consistently provide professional, accurate, tactful, and timely written and verbal communications to Facilities and other university staff.
Establishes and maintains positive, respectful, collaborative working relationships with all levels of Augusta University staff.
Develop and lead group presentations and meetings including work groups and committees as assigned.
Other
Other duties as assigned.
Required Qualifications
Bachelor's degree from an accredited university, five (5) years of experience in a maintenance organization with two (2) years in a supervisory role.
Preferred Qualifications
Bachelor's degree from an accredited university, eight (8) years of experience in a maintenance organization with four (4) years in a supervisory role.
Knowledge, Skills, & Abilities
ABILITIES
Must be forward-thinking, actively seek opportunities and propose solutions, demonstrate an orientation toward action.
KNOWLEDGE
Knowledge of institutional facilities management and operations including program management, design, construction, energy conservation, USG methods, and infrastructure as related to a university campus.
Proficient in Microsoft Office and other computer software/databases
SKILLS
Excellent verbal/written communication skills and interpersonal skills.
Strong attention to detail, judgment, and discretion with confidential information.
Excellent interpersonal, written, and verbal communication skills
Shift/Salary/Benefits
Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)
Pay Band: 14
Salary Minimum: $75,300/annually - $85,000/Annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 4/25/2025 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Driver's License Statement
The Human Resources Division will request a recent driver's history report from the selected candidate. This report must come from the Department of Motor Vehicles and the fee will be paid for by the candidate. This report will be required prior to an offer being extended by Human Resources and must be from the state(s) in which the candidate has lived in for the past three years.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=284577&PostingSeq=1
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